The safe route to AI.
Your team is already using AI. We find what is in use and agree the rules with your leadership, so that your first team can work better with AI inside them. Then we keep it running.
If you have 50 to 500 people working in Microsoft 365 or Google Workspace, this is built for you.
Certified in the Claude Partner Network Microsoft Solutions Partner ISO 27001 ISO 9001 Independent since 1999
Opportunities
Where AI should already be saving your team time
In most businesses your size, each of these still runs the slow way.
- Where AI helps →
Proposals and reports
First drafts still take days, when your team could be editing one by lunchtime. - Where AI helps →
Inbox and admin
Senior people spend their mornings sorting, chasing and replying instead of deciding. - Where AI helps →
What the business knows
Answers live in people's heads and old folders, so the same questions get asked every week. - Why that happens →
Seats already paid for
You pay for seats across the business, and a few enthusiasts use them while everyone else waits to be shown how.
Before and after
Today, and once your first team is live
Today
- Most of your people have not been shown how to use AI on their own work.
- Drafts, replies and reports take as long as they always did.
- AI spend on personal cards that nobody can tie to a result.
- Tools on personal accounts, with no record of what went in.
- No written policy covering any of it.
After your first team goes live
- A first team using AI every day, with a test of what changed.
- Drafts, replies and reports started by AI and finished by your people.
- Approved tools, on company accounts, in one budget.
- Clear rules on what can go into AI tools, and a record of what did.
- A policy you can send the same day.
The rules come first so that what the first team gains can spread to everyone else without anyone losing control of it.
When a client asks for your AI policy, what do you send them?
How it works
From the rules to everyday use
Your first team goes live once the rules are agreed, and nobody else connects until we have checked who can see what.
Track
Agree the rules and get your first team live
Your leadership agrees the rules and who can reach what. Then a first team brings AI into the work it already does, and the rollout closes with a test on that work.
How the rollout runs →Permissions review
A check before anyone else connects
A connected AI tool can open anything its user can. So before access widens, we check who can see what, and no deadline moves that check.
The permissions review →Build
AI added to the systems you already run
We rank what is worth building first, then add it to those systems and test it on your own work. Every piece is scoped and quoted on its own.
What gets built →Trackside
Kept running after rollout
A monthly service starts the day your first team is live. We keep everything in use working, fix the cause of every result your team rejects and review the rules on a schedule.
Ongoing support →
Guardrails run through every stage, and they give you the controls, the documentation and a dated record of every decision.
Evidence
Who is already on the route
Working with us on AI
Each one is at a different stage of the route.
Our own team
We run the same route on our own team of more than 70 people, so the rules and the training you get are the ones we already work by.
cardonet.ai is the AI practice of Cardonet, independent since 1999 and certified to ISO 27001 and ISO 9001. The engineers behind Cardonet's 24/7 managed IT service run this work under the same audited controls.
- 98%Customer satisfaction
- 98%SLA achievement
- 27Years independent since 1999
- ISO 27001 · ISO 9001 · Cyber Essentials, each audited by a third party
The figures are from Cardonet's managed IT service.
Sectors
Follow a business like yours through the route
Each page lists the jobs AI could take on in that sector, and where a plain workflow would do better.
-
21 candidates
Charities
Charities, foundations and not-for-profits with a services team, a fundraising team and a board of trustees.
Read → -
18 candidates
Creative agencies
Marketing, design, advertising and PR agencies, production companies and studios with enterprise clients who ask questions.
Read → -
15 candidates
Finance associations
Trade associations, industry bodies and standards bodies whose members are regulated financial firms.
Read → -
22 candidates
Membership bodies
Professional bodies and associations with a register, a renewal cycle and a disciplinary function.
Read → -
16 candidates
Professional services
Law firms, accountancy practices and advisory firms whose fee earners are already using AI on client work.
Read → - 2 sectors
Hospitality
Front-of-house teams turn over quickly, guests choose on reviews and card data sits under the card schemes' rules. Head office goes first and the review comes before any site is connected.
What it costs
Start with a free conversation
If you go ahead after it, the readiness snapshot is a fixed fee, and the findings are yours to keep whatever you decide next.
Nobody gets named as the problem. Prior use is not treated as misconduct, because nobody was given rules.
Readiness snapshot
£4,600 plus VAT
Five working days. You get a written picture of which tools are in use, on whose accounts, and what each one can reach.
Starting points
Which of these sounds like you?
Each one leads to the page that answers it.
"I don't think we use AI yet."
You almost certainly do, on accounts nobody has recorded. Start by finding out which ones.
What the snapshot covers →"I know it's happening. I don't know how bad it is."
Agree the rules first, then bring a first team into daily use inside guardrails you set.
See how Track works →"We tried something and it went nowhere."
Most pilots stall without a named owner or a measure of success. Start from the work instead.
See where AI helps →"We're running something and need it kept working."
A monthly service keeps it working and improving, reviews the rules on a schedule and gives you a named escalation route.
See Trackside →Further reading
The Briefing
Policy, permissions, tool choice and adoption, written for someone who has to act on them.
- Read →
An AI governance framework for a business of 50 to 500 people
Most AI governance frameworks are written for enterprises. The six parts a business of 50 to 500 people needs, what changes between 50 and 500, how they map to NIST and ISO 42001 and a first 90 days. - Read →
An AI policy outline: the eight sections and what goes under each
An outline for an AI policy, free to copy: the details at the top, the eight sections and the questions each one has to answer. Every decision is left blank for you to make. - Read →
Checking a supplier's use of AI
Your suppliers may be putting your data and your clients' data into AI tools. Which suppliers to ask first, eight questions to ask, what a good answer looks like, what belongs in the contract and how to keep it proportionate.
