AI Insight
Adoption and training
How do we get people using it, and keep them using it? Why pilots go quiet, how a tool learns to sound like your business, and what keeps use going after the first month.
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8 articles
Read these three first
Why AI pilots stall
A pilot usually fades before anyone sees it fail. These are five reasons that happens, and what has to be true instead for anything to survive a busy quarter.
Read →Copilot training: what your people need in the first month
What your people need from Copilot training, week by week through the first month: their own tasks, what to check, what to report and how to tell at the end whether it worked.
Read →Measuring AI work: the before you write down
Whether an AI tool was worth it can only be answered against a before that somebody wrote down. What to record before you start, how to measure after without fooling yourself, what each result means and how to keep measuring.
Read →
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