AI PricingScope
How this is scoped and how you buy it.
Track, our AI rollout, is one fixed price. Build, which connects AI to the tools you already run, is quoted per piece, while Trackside, the monthly service once you are live, runs at a depth you choose.
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Three shapes, because it is three kinds of work
Each shape follows how far the work can be defined before it starts.
- Track: one fixed price Two phases, Govern (the rules) then Adopt (your first team in daily use), for one price agreed up front, with the term set in your proposal. The scope is the phases, and the outputs of each phase are named before you start. The price is fixed because the work is defined: we know what Govern produces and what Adopt connects.
- Build: quoted per piece Each skill, connection or agent is scoped and quoted on its own once Discover, the first step of Build, has ranked it. You can stop after any one piece. Build is never sold as a fixed count of skills in a package, and never folded into Track's price or the monthly fee.
- Trackside: ongoing A retainer at a depth set for your business. The fair-use limits and the term are both set in your proposal.
The question we refuse
We will not give you an ROI figure
A credible figure does not exist yet for this work, so we would have to invent one. If you have been shown a percentage for AI productivity, ask where it came from and whether it was measured on work like yours.
Adopt and every build close with a test on your own work. Because the numbers that come out of those are yours, on your data, they are the only ones we will ever quote back to you about your business.
Exclusions
Why unlimited building is not on offer
A flat rate for unlimited work ends in rationing or in a service that gets worse without you seeing it.
Under a flat rate for unlimited work, either the work gets rationed without anyone calling it rationing, or we start losing money on the engagement and the service degrades where you cannot see it. Pricing each piece of work on its own is slower to sell, although it holds up far longer once the work is running.
The same logic applies to a fixed count of skills or agents in a package. It sets the number before anyone has looked at your work. So either you pay for capacity you do not need, or you get told your fourth priority is out of scope.
Your existing AI spend is part of this
Govern finds the AI spend most businesses already have on personal cards and unused seats.
Most businesses are already paying for AI before they buy anything from us. Subscriptions on personal cards, duplicate tools across departments, seats bought and never used. That spend rarely adds up to a single number or has an owner.
Govern surfaces that spend as part of finding what is in use. It is one of the few parts of this work that can reduce a cost line. That is why a finance director is often easier to convince than the person who called us.
What is not included
Build, training built for your business and new building inside Trackside are all quoted separately.
- Anything Build produces Build is never inside Track's price or Trackside's monthly fee. Discover, Make and Test are quoted per piece of work.
- Training for your team specifically Trackside includes a monthly session your people can join, open to every Trackside client. Training built around your business is separate chargeable work, and we will never imply otherwise.
- New building inside Trackside Improving fixes and retunes what already exists. Building something new goes back through Discover and is quoted on its own.
- The AI vendors' own subscriptions You hold your own subscriptions with the AI providers directly. We do not resell them or mark them up.
- Rebuilding an agent when a process changes Monitoring what runs is Running. Rebuilding it because the underlying process changed is chargeable work.
- Legal or regulatory sign-off We build the controls and the evidence trail. Your legal advisers tell you what position to take.
What happens in year two
- Track does not repeat. It is the way in, so you do not buy Govern and Adopt again.
- Either Trackside continues or it does not. If it does, it runs at a depth you can move up or down as your business changes.
- Building continues only where it earns its place. What you learn running the first pieces decides what the next Discover looks at. Year two is usually a shorter conversation than year one.
- Reviewing carries the annual work. Policy and access get reviewed on a set schedule, and where your proposal includes it there is a yearly re-check against your own baseline.
If you leave
The documents and skill files stay yours. The live hosting and tuning history do not.
- What stays yours What Track and Build produced for you stays yours. That means the policy and tool register, your readiness picture, your process maps and your skill files exported in plain text with their documentation.
- What you lose You lose the live hosting, the monitoring and the tuning history behind them. We say so because implying you walk away with everything would mislead you, and the tuning history is the thing that took time to build.
Common questions
On price and terms
Why does only the first step carry a price?
Because the readiness snapshot is one fixed piece of work, at £4,600 plus VAT. Everything after it varies with your size and what you already have in place, and a number without a scope is either meaningless or misleading. Those prices live in the proposal, after one conversation, and we will not ask for a budget before we understand your situation.
What is the smallest sensible way to start?
A readiness snapshot, which is the first scoped piece of work in Govern: five working days at a fixed £4,600 plus VAT. It produces a written deliverable you keep, and it commits you to nothing after it.
Can we just buy subscriptions and do the rest ourselves?
Many businesses do. Watch for subscriptions without governance and adoption, because they produce spend without change, and an unused seat still costs the full seat price. If you have the internal capacity to run governance and adoption yourselves, you may not need us for that part.
Is Trackside a maintenance charge?
No, and the difference matters commercially. Running is the maintenance that keeps things working. Improving fixes the cause of every result your team rejects, and retunes what is live when the AI itself changes. That record of what your business rejected is where the next build comes from.
What if we want to pause?
You can. Each build is priced on its own, so you can stop after any one of them. If you want to pause Trackside, your proposal says what that costs.
Who do we contract with?
Cardonet Consultancy Limited, a sister company of Cardonet Limited, which has been independent since 1999. The proposal and the paperwork say so, and if that matters for your procurement process we will confirm it in writing in the first conversation.